Ovi Health and Medicine

Privacy Policy of Ovi Health and Medicine

Effective Date: May, 2023

At Ovi Health and Medicine, our team is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services, website, mobile applications, and related services . By accessing or using our Services, you agree to the terms and conditions of this Privacy Policy.

 

Information We Collect

 

  1. We may collect the following types of information to provide the best service to you

 

1.1. Personal Information:

 We may collect some personal information that you provide to us directly, such as your name, email address, phone number, date of birth, and any other information you will provide to us by yourself. It may help to get the lifetime offers in your next orders.

1.2. Health Information:

In order to provide you with personalized healthcare services, we may collect health-related information, including previous medical history, the recent symptoms, latest test results, and other relevant health data. We treat this information with the utmost confidentiality and only use it to provide you with appropriate medical advice and services if you need from us.

1.3. Usage Information:

We may collect direct information about how you interact with our Services, including your IP address, device information, operating system, browser type, access times, and referring website addresses. This info may help us analyze trends, administer the Services, and improve your experience.

1.4. Cookies and Similar Technologies:

 We may use cookies, web beacons, and similar technologies to collect information about your usage patterns and preferences. This data will help to  customize and enhance your experience on our Services.

 

How We Use Your Information

 

  1. We use the collected information for the following purposes:

2.1. Provision of Services:

 We use your personal and health information to deliver the requested healthcare services, including consultations, medical advice, appointment scheduling, and prescription management.

2.2. Communication:

We may use your contact information to communicate with you about appointments, test results, important updates, and other relevant information regarding your health.

2.3. Personalization:

We use your information to personalize and improve our Services, tailor recommendations, and provide you with a more customized experience.

2.4. Research and Analytics:

We may aggregate and anonymize data to conduct research, analyze trends, and improve our Services. Such aggregated data will not personally identify you.

2.5. Legal Compliance:

We may use your information to comply with applicable laws, regulations, or legal processes.

Information Sharing and Disclosure

  1. It is assured that We shall not sell, rent, or lease your personal information to third parties. However, we may share your information in the following circumstances:

 

3.1. Service Providers:

We may engage trusted third-party service providers to perform certain functions on our behalf, such as hosting, data analysis, customer support, and payment processing. These service providers have access to your information only to the extent necessary to perform their functions and are obligated to maintain its confidentiality.

3.2. Legal Requirements:

We may disclose your information if it’s required by law. Because good-faith belief that such action is necessary to comply with applicable laws, regulations, or legal processes.

3.3. Protecting Rights and Safety:

We may disclose your information to protect our rights, enforce our terms of service. Moreover, investigating potential violations can be required anytime.

Data Security

  1. We employ industry-standard security measures to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission or electronic storage is 100% secure. Therefore, while we strive to use commercially acceptable means to protect your information, we cannot guarantee its absolute security.

Your Choices and Rights

  1. You have certain rights regarding your personal information, including the right to access, correct, update, and delete
  1. It’s compulsory to have consultation with the specialized as well as registered doctors before placing any order. Otherwise Ovi Health and Medicine will not take any responsibilities for any future side effects of any medicine or supplements
  1. No refund or cancellation policies are available after placing the orders. .

At Ovi Health and Medicine, your privacy is of utmost importance to us. We are dedicated to safeguarding your personal information and maintaining the confidentiality of your health data. Through this Privacy Policy, we have outlined our practices regarding the collection, use, and disclosure of information when you use our Services.

If you have any questions, concerns, or requests regarding your privacy or this Privacy Policy, please contact us using the provided contact information. We appreciate your trust in Ovi Health and Medicine, and we are dedicated to protecting your privacy and providing you with exceptional healthcare services.